Skills & Competencies for Technical Sales Representative II

Technical Sales Representative II job profile

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JOB SUMMARY for Technical Sales Representative II

Sells technical services, products, and systems.

JOB RESPONSIBILITIES for Technical Sales Representative II

Develops relationships with current customers and identifies potential new customers through visits and calls. Creates and conducts technical presentations and demos that present current and future products to potential customers. Utilizes technical acumen to understand and gather customer requirements and to prepare specifications and generate quotes. Builds customer confidence by addressing all technical objections/concerns from prospective customers throughout the sales cycle. Partners with internal technical and marketing teams to offer suggestions for product enhancements and to share insights from customers.

Technical Sales Representative II SALARY RANGE

BASE 50%
$88,094
TOTAL 50%
$93,955
Job Level
P02
Job Code
IT10000146
Education/Degree
Bachelor's Degree
Reports To
Manager

Technical Sales Representative II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Technical Sales Representative II skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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10 general skills or competencies (Job family competencies) for Technical Sales Representative II

1 Job Family Competencies – Technical Support
Proficiency Level -2
Skill definition-Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
Level 1 Behaviors
(General Familiarity)
Documents best practices in technical support to address customer issues and technical needs.
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Level 2 Behaviors
(Light Experience)
Identifies the problems and issues that require the assistance of technical support.
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Level 3 Behaviors
(Moderate Experience)
Implements standard user guide in utilizing new tools to troubleshoot technical issues.
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Level 4 Behaviors
(Extensive Experience)
Improves the overall technical support process to enhance customer relationship and service.
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Level 5 Behaviors
(Mastery)
Designs a technical support flowchart to illustrate and streamline sequence of technical troubleshooting.
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2 Job Family Competencies – Cold Calling
Proficiency Level -2
Skill definition-Prospecting techniques used in search of potential customers and to boost sales.
Level 1 Behaviors
(General Familiarity)
Identifies the methodologies of cold calling in our organization.
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Level 2 Behaviors
(Light Experience)
Generates leads through aggressive daily cold calling and independent research.
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Level 3 Behaviors
(Moderate Experience)
Generates sales through outbound cold calling to lead follow-up using various techniques.
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Level 4 Behaviors
(Extensive Experience)
Monitors the market research to collect accurate and complete customer information.
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Level 5 Behaviors
(Mastery)
Creates overall metrics and KPIs to assess the performance of cold calling activities.
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3 Technical Sales Representative II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Technical Sales Representative II
Proficiency Level - 4
5 Competency for - Technical Sales Representative II
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Technical Sales Representative II

1 Core Competencies – Self-Motivation
Proficiency Level -3
Skill definition-Ability to identify one's own strengths, set goals and work hard in achieving goals, standards, and targets without external rewards or punishments.
Level 1 Behaviors
(General Familiarity)
Describes the concept, types, and characteristics of self-motivation.
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Level 2 Behaviors
(Light Experience)
Gathers additional learning to fulfill a sense of accomplishment and increase self-motivation.
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Level 3 Behaviors
(Moderate Experience)
Deals with setbacks and continues to pursue our business goals despite obstacles.
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Level 4 Behaviors
(Extensive Experience)
Manages the allocation of career development resources to improve employee motivation and productivity.
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Level 5 Behaviors
(Mastery)
Mentors potential successors to lead others and enable self-motivation through career growth.
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2 Core Competencies – Initiative
Proficiency Level -3
Skill definition-Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
Level 1 Behaviors
(General Familiarity)
Explains how initiative helps in daily work.
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Level 2 Behaviors
(Light Experience)
Recognizes own strengths and minimizes limitations in taking initiative.
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Level 3 Behaviors
(Moderate Experience)
Proposes alternative ways to achieve the project's objectives.
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Level 4 Behaviors
(Extensive Experience)
Maintains sanity in an emergency and makes a resolute decision to take corrective action.
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Level 5 Behaviors
(Mastery)
Encourages viewing setbacks or failures as learning opportunities.
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3 Technical Sales Representative II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Technical Sales Representative II
Proficiency Level - 4
5 Competency for - Technical Sales Representative II
Proficiency Level - 5

Summary of Technical Sales Representative II skills and competencies

There are 0 hard skills for Technical Sales Representative II.
10 general skills for Technical Sales Representative II, Technical Support, Cold Calling, Consultative Selling, etc.
9 soft skills for Technical Sales Representative II, Self-Motivation, Initiative, Effective Communication, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Technical Sales Representative II, he or she needs to be skilled in Self-Motivation, be skilled in Initiative, and be skilled in Effective Communication.

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